Privacy Policy

GLENTEL is committed to protecting the privacy of personal information of our valued customers. "Personal information" means information that identifies you personally, such as your name, home address and telephone number, credit card information, insurance policy details or other personal information. Personal information does not include business contact information. We want to let you know about our practices on collection and use of personal information.

Information We May Collect and Why

GLENTEL Inc. collects and uses your personal information:

  • to provide services to you
  • for payment purposes
  • to obtain credit reports for new accounts
  • for warranty purposes and customer satisfaction programs

Disclosure

We may share personal information within our organization for accounting, credit and other routine business operations. From time to time, we may disclose information to third parties for research, quality control or business planning purposes, provided they maintain the confidentiality of the information we share with them. We may also disclose personal information to third parties if we are permitted or required to do so by law, for example, by court order, or for the collection of overdue accounts, or for the purposes of a corporate sale, acquisition, merger or re-organization.

We do not disclose personal information for purposes unrelated to our business operations. We do not sell personal information to third parties.

From time to time, we may send advertising materials to you about GLENTEL Inc. products or services. However, if you do not want to receive this, you may opt out at any time by contacting our Privacy Officer at (604) 415-6500.

Confidentiality and Security

We restrict access to information about you to those employees who need to know the information to manage operations and provide products or services to you, and to third parties who have agreed to comply with our privacy and security standards. We have implemented safeguards to secure and protect your personal information.

Corrections and Concerns

If you believe that any of the personal information we hold about you is inaccurate, please tell us. We will promptly investigate your request, determine if it is appropriate to make any change and respond accordingly. If you require access to your personal information or have any questions about this policy, please contact our Privacy Officer at (604) 415-6500 or by e-mail communications@glentel.com.